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Terms & Conditions

  • The Customer expressly agrees that the use of service(s)™ Shopping is at the Customer's sole risk. The Service(s) of Shopping is provided on an "as is" basis without warranties of any kind, whether express or implied. its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the service it is providing or as to the results that may be obtained from use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. We do not claim any right or representation of any of the brands. All brands belong to the respective owners. does not have any exclusive selling or distribution rights. All brands are displayed in the catalogue to add variety to the content and allow the customer a wider choice in selection of products. Each manufacturer holds the sole responsibility for the quality and performance of its respective branded products. does not represent or warrant to maintain the confidentiality of information; although's current practice is to utilize reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or express take place between the vendors and the Customer.

  • The customer agrees to defend, indemnify and hold™ and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, related to any violation of this Agreement by them or your authorized customers of your account. The customer also agrees to defend, indemnify and hold™ and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, in connection with the use of the Service or the placement or transmission of any message or information or other materials by you or authorized customers of your account.

  • This agreement shall be construed in accordance with the applicable laws of India. The Courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of this agreement.

  •™ may at any time be able to modify the Agreement without any prior notification to you. Subsequent to any modified Agreement if you use the service you shall be deemed to have agreed to accept and abide by the modified Agreement.
  • Respective Brand Owners Will Be Responsible For The Quality Of Product. You can lodge complaints on them through us, if the quality is not found up to the mark.

  • Flower arrangements shown here are indicative.We do our best to give better result than shown.It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control. We reserve the right to change the items/models etc., however always ensuring full or higher value to our customers.

  • If ordered flowers/cake/sweets/other hand delivered gift items are not available in the respective city or town, we shall deliver available best quality flowes/cake/sweets/ other similar gift items of equal value. We always ensure that full or higher value to our customers in all such cases.

  • Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town.However, in all metropolitan cities we deliver on the same day, within one business day in all major cities & town within two- three business days in all other places.
    In case of Heavy Rains/Bandh/Strike, we reserve the right to reschedule the delivery to an earlier or later date.

  • Delivery of certain items may not be possible under certain uncontrollable circumstances.However,you always have a right to get 100% refund to your money.

  • To raise complaint against the quality of product for items delivered, the customer/ recipient is required to provide an image of the product delivered within 48 hours of delivery. Refund or Redelivery can also be made depending on nature of the complaint and any decision in this regardwill be the sole prerogative of the website.

  • No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made.All such claims if any,are to be raised within 24hours of delivery/non delivery.

  • In case customer wants to cancel an order he needs to do it atleast 24 Hours before the date of delivery or the date of shipment.However in all such cases 50% of the ordered amount will be deducted towards card processing expenses.Also,order modification , if any, can be done only 1day prior to date of delivery, between 8am to 8pm.

  • The Owners of the Site Retains the Right To Refuse any Oredr Unconditionally.

  • All Claims are subject to the Jurisdiction of Local Court Only At Kolkata, India.

  • In Case the receiver or any represntative is not available at the time of delivery, we shall take the orders as delivered. However We Always try to take an appointement over phone before delivery.

  • Gift Items like Chocolates, Dry Fruits, Leather Bags, Watches Etc are nornally dispatched through Couriier and We Can Not Guarantee Exact date and Time of Delivery.

  • Prices of Items Which Are Subject To MRP Restriction are Being Are Sold On The Website After Adding up Costs of Our Service, delivery and Online Transactions Cost. The Distribution could not be Shown seperately due To Technical Restriction and are taken to be understodd.

  • Fresh Baked Cakes are Available Only after 9 A.M. From Bakeries. Thus Fresh Baked Cakes Can Only Be Delivered After That Time. In Exceptional Cases You May Request To Keep The Cake Prior Day in Refrigerator and Deliver Next Morning. But We Don't Advise This.

  • We Do Guarantee The Delivery On Date BUT we Don't Guarantee The Delivery on any Particular Time. We Do Try To Deliver Well Within your mentioned time but we do not guarantee that. And normally we shall process the order for the delivery as soon as possible ignoring, your specific instruction to deliver at or before a particular time.

  • The Prices quoted at our website is for FREE delivery within City Limits, Any delivery out of city limits and to village Etc. In case of Perishable Items may attarct delivery charges Between $1 to $5. After delivery of your orders we may send a link for you to pay this extra delivery charge, if required. However, we shall not hold or delay your order and assure delivery on required Date.

  • The various Logos / Trademark backed by product being sold by us on the website belong to respective companies and they are the owener of the Said Logo / Trademark. All WINE AND CHAMPAGNE (Sparkling Wine) items Sold On The Website Are NON-ALCOHOLIC.

  • Orders, including Midnight Orders, Recieved After 5 P.M. IST shall normally be processed as next day orders BUT we Shall Try Our Best To Deliver Same Day. A Phone Call After Placemenr of Such Urgent Oredrs will be Appreciated.

  • Right Of Refusal: reserves The Right of refuse delivery of any order without assigning any reason whatsoever to the customer.

  • Octroi Charges in any, will be paid by the consignee as this may be applicable in the Recipients State.

  • If we are unable to deliver your order, then complete refund will be made. we shall not be liable for any other charges, loss of Profits, emotional stress or any other liability etc, caused due to the non delivery.

  • For any order in which problem arises due to the mistake of the user e.g. wrong address or incomplete information or recipient not rechable, no refund will be given.

  • For deliveries at Hostel, Hotels and Hospitals address. POD signed at the reception or by the security personnel will be valid proof of delivery. Though we try to get the sign of the actually intended recipient but at these places, due to reasons beyond our control, we can not assure it.

  • For Taj Food VoucherA Service Charge Of 20% ( 7% Of Credit / Debit/ Net Banking Processing Fee + 13% Our Service Charge) Will Be Deducted From The Amount Paid. Also 25% Will Be Deducted For The Optio "Food For 2".

  • The Various Logos / Trademark Backed By Product Being Sold By us On The Website Belong To Respective Companies and They Are The Owner of Said Logo / Trademark.